Careers at Oakley Hall Hotel

Join the team

We're always on the lookout for talented, passionate, and hard-working individuals to join our team here at Oakley Hall Hotel. If you're in search of new challenge and want to take the next steps in your hospitality career, take a look through our available roles below and simply upload your CV. If we believe you are suited to the role, a member of our team will be in touch with you shortly.

  • Wedding & Events Co-Ordinator

    We are currently looking to recruit a Wedding & Events Co-Ordinator.

    What we can offer:

    - Salary: up to £28,500 (depending on experience);

    - On top of your salary, there's an enhanced bonus scheme based on KPI performance

    - Staff discount on our products;

    - Training and development at a reputable Four-Star Silver Country House Hotel;

    - A great working atmosphere & company culture

    We are currently looking to recruit a very strong, proactive, highly motivated Wedding & Events co-ordinator. The successful candidate must have at least two years' experience in a 4-star hotel or above in a similar role and must be confident in all aspects of the hotel environment.

    Key Responsibilities include:

    - Proactively managing incoming calls from potential clients enquiring about weddings or events within the hotel.

    - Carry out both pre-booked and walk-in show rounds for potential clients/guests.

    - Follow up on all enquiries and show rounds to get the business, therefore securing maximum revenue.

    - Maintain contact with clients between the booking and the event, finalising details and ensuring payments are up to date.

    - Carry out post-event calls to all weddings and events in order to check guest satisfaction and secure repeat business.

    - Liaise with the operational team to ensure all event details are handed over so that service is delivered to meet and exceed requirements, this may involve meeting with the clients together with relevant members of the operational team.

    - Meeting clients on the day of the event, as required.

    Required Experience: 

    - Wedding & Events Co-ordinator or similar in Hotel environment (2 years+)

    Additional pay:
    - Bonus Scheme based on KPI performance

    Benefits:
    - Company events
    -Company pension
    -Discounted or free food
    - On-site parking
    - Sick pay

    Schedule:
    - This is a full-time role working 5 days out of 7, including weekends, based on your duty rota

    Work remotely:
    -No

    Please note that due to the location of the property, a valid driver's license and own transport are essential. The Hotel does not provide any staff accommodation. Due to the high volume of applicants, only successful candidates will be contacted. You must be eligible to work in the UK. 

    Apply Now

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  • Hotel Reception Supervisor

    We are currently looking to recruit a Hotel Reception Supervisor.

    What we can offer:
    - Free on-site parking
    - Staff discount
    - Discounted or free food

    - Sick Pay

    - Company Pension
    - A great working atmosphere & company culture

    We are currently looking to recruit a proactive, highly motivated Senior Receptionist. You will be comfortable with standard PC packages. Knowledge of computerised reservations systems such as Opera would be beneficial however not essential.

    Previous experience in a similar role within a full service hotel environment is essential or within a hospitality customer service environment would also be valuable. Above all, you will be an excellent team player and be able to demonstrate a true passion for service excellence.

    You will be working closely with Reception Manager and Sales team helping to drive the business further by maximising sales revenues through up selling, working with 3rd websites and GDS channels. Room management and revenue knowledge is essential.

    Duties Include: 

    - Support Reception Manager on supervision of the day to day Front office operations to a consistently high standard

    - Support setting departmental objectives and work schedules;- Deputise Reception Manager on her/his absence

    - Ensure team members have up to date knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area

    - Maintain good communication and working relationships with all departments

    Required Experience:
    - Hotel Receptionist (1 year)

    - Customer Service (1 year)

    - Hotel (1 year)

    Schedule:
    This position is full-time, 5 shifts over 7 days including earlier, evening, weekends and bank holidays. You will be expected to stand for the entirety of your shift, 8-hour shifts with 30-minute break.

    Work remotely:
    -No

    Please note the hotel does not provide any staff accommodation and due to the location of the property, a valid driver's license and own transport are essential. You must be eligible to work in the UK. 

    Apply Now

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  • Hotel Receptionist

    We are currently looking to recruit a Hotel Receptionist.

    What we can offer:

    - Rate of pay: Up to £26,500 a year

    - On top of salary there's a solid income from tips (10% service charge).

    - Staff discount on our products;

    - Training and development on a 4 silver star Country House Hotel;

    - A great working atmosphere & company culture.

    The successful candidate will be confident and welcoming, with excellent communication skills and personal presentation. You will be comfortable with standard PC packages. Knowledge of computerized reservations systems such as Opera or Guestline would be beneficial, however, not essential.

    Previous experience in a similar role within a full-service hotel environment is essential or within a hospitality customer service environment would also be valuable.

    Above all, you will be an excellent team player and be able to demonstrate a true passion for service excellence.

    Main Responsibilities Include:

    - Dealing with reservations by phone, e-mail, letter and face to face

    - Your will be expected to deal with all inbound phone calls and ensuring that forwarded to the right department (switchboard).

    - Checking guests in and out of the hotel, allocating rooms and handing out keys

    - Preparing bills and taking payments

    - Taking reservations for the Glasshouse Restaurant

    - Taking and passing messages to guests and dealing with any special requests (i.e. booking flowers, champagne, printing directions), answering questions about the hotel and surrounding area

    - Answering the telephone in an appropriate manner and transferring calls to the relevant departments

    - Handling mail as well as printing and posting brochures, stationary update and printing menus for functions

    - Ensuring the reception desk is kept tidy and well presented at all times;

    - Delivering great customer service, being a reliable team player and being well presented at all times.

    Additional pay:
    - Tips

    Benefits:
    - Company events
    -Company pension
    -Discounted or free food
    - On-site parking
    - Sick pay

    Required Experience:

    - Hotel Receptionist (1 year)
    - Customer Service (1 year)
    - Hotel Experience (1 year)

    Schedule:
    - This position is full-time, 5 shifts over 7 days which will include earlier, evenings, weekends and bank holidays and you will be expected to stand for the entirety of your shift. Shifts are 8 hours with a 30-minute break

    Work remotely:
    -No

    Due to the location of the property, a valid driver's license and own transport are essential. The Hotel does not provide any staff accommodation. You must be eligible to work in the UK. 

    Apply Now

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  • Hotel Night Porter (Casual)

    We are currently looking to recruit a Hotel Night Porter (Casual).

    What we can offer:

    - Rate of pay: Up to £12.71 hour.

    - Staff discount on our products;

    - Training and development on a 4 silver star Country House Hotel;

    - A great working atmosphere & company culture.

    The ideal person will have excellent communication and organisational skills as well as IT and numeracy skills and a high level of customer service. Opera system knowledge and previous experience is preferable but not required as full training will be provided.

    We are looking for a Casual Night Porter to cover 10pm to 6am (zero hours contract). As Night Porter you will be responsible for:

    • The health and safety of Hotel Guests during the night;
    • Checking guests in & out;
    • Carrying out regular security checks;
    • Occasional bar service and room service;
    • Setting up for Conferences and banqueting events;
    • Assisting with weekly cleaning tasks for the Food & Beverage Department;
    • Preparing for breakfast and the putting out of the Breakfast Buffet.

    Schedule:
    - 8 hour shift

    Work remotely:
    -No

    Due to the location of the property, a valid driver's license and own transport are essential. The Hotel does not provide any staff accommodation. You must be eligible to work in the UK. 

    Apply Now

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  • Waiter/Waitress

    We are currently looking to recruit a Food & Beverage Assistant.

    What we can offer:
    - On top of salary there's a solid income from tips (10% service charge).
    - Staff discount on our products;
    - Training and development on a 2 AA Rosettes and award winning restaurant;
    - A great working atmosphere & company culture.

    The successful candidate must be enthusiastic, dedicated and be able to demonstrate excellent customer service skills. You will be working throughout the various departments including Conference and Events, Restaurant & Bar.
    This position is full-time over 7 days including weekends, evenings & Bank Holidays.
    Due to the location of the property, valid drivers license and own transport is essential.
    Bar experience will be preferred.

    Additional pay:
    - Tips

    Benefits:
    - Company events
    -Company pension
    -Discounted or free food
    - On-site parking
    - Sick pay

    Schedule:
    - 8 hour shift

    Work remotely:
    -No

    Apply Now

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